Kiss918 Privacy Policy — Malaysia User Data Protection
Kiss918 takes the protection of your personal information seriously. This policy explains how we collect, use, store and safeguard your data as a user of our online entertainment platform.
Last updated: 2026
1. Information We Collect
When you register and use the kiss918 platform, we collect several categories of information to ensure our services run smoothly and securely. The types of data collected are as follows:
Account Information
- Full name, username, and encrypted password.
- Email address and phone number for verification and communications.
- Date of birth for age verification purposes (18 years and above).
Device & Browser Information
- Device type, operating system, browser version and screen resolution.
- IP address and approximate location based on your internet network.
- Access log data including login timestamps and in-platform navigation activity.
Payment Information
- Deposit and withdrawal transaction details in Malaysian Ringgit (RM/MYR).
- Payment methods used include TNG, FPX, and local internet banking.
- Destination bank account number for withdrawals (not stored as plain text).
Cookies & Usage Data
Our platform uses cookies and similar tracking technologies to remember user preferences, analyse usage patterns and improve your browsing experience. This data does not directly contain personally identifiable information.
2. How We Use Your Information
Kiss918 uses collected data solely for legitimate purposes directly related to platform operations. We do not sell or rent users' personal data to third parties for marketing purposes.
Your information is used for the following purposes:
- Account management — To create, verify, and securely maintain user accounts.
- Transaction processing — To handle MYR deposits and withdrawals accurately and promptly.
- Platform security — Detecting and preventing fraudulent activity, hacking or usage that violates our terms.
- Customer support — Assisting users with technical issues or account-related enquiries.
- Service improvements — Analysing aggregated usage data to improve the user experience.
- Important communications — To send notifications related to your account, security, or important platform updates.
3. Cookies & Tracking Technologies
The kiss918 platform uses session cookies and persistent cookies to enhance the user experience. Session cookies are automatically deleted when you close your browser, while persistent cookies are stored for a set period to remember your login settings and preferences.
Types of cookies used:
- Essential cookies — Required for core platform functions such as login and session security.
- Performance cookies — Collecting anonymised usage data for analytics and improvement purposes.
- Functional cookies — To save user preferences such as language and display settings.
You can manage or block cookies through your browser settings. However, blocking essential cookies may affect certain features within the platform.
4. Data Storage, Security & Third-Party Sharing
Storage & Security
User data is stored on servers protected with SSL encryption and industry-standard security measures. Access to personal data is restricted to staff who require it to perform their duties. All passwords are stored in hashed form, never as plain text.
Your data will be retained for as long as your account is active or as necessary to fulfil legal and business obligations. Following account closure, data will be deleted or anonymised within a defined period, unless required for legal compliance purposes.
Third-Party Data Sharing
Kiss918 does not sell users' personal data. However, in certain circumstances, information may be shared with:
- Payment service providers — To securely process deposit and withdrawal transactions in MYR.
- Game providers — Game session data required to run games within the platform.
- Legal authorities — When required by law or a valid court order.
All third parties working with kiss918 are required to uphold data protection standards equivalent to those set out in this policy.
5. User Rights & How to Contact Us
Your Rights as a User
As a kiss918 user, you have the following rights regarding your personal data:
- Right to access — You have the right to request a copy of the personal data we hold in relation to your account.
- Right to rectification — You may update or correct inaccurate information through your account settings or by contacting support.
- Right to erasure — You may request the deletion of your personal data, subject to applicable legal retention obligations.
- Right to restrict processing — Under certain circumstances, you may request that we restrict how your data is processed.
- Right to object — You have the right to object to data processing for specific purposes that are non-essential to platform operations.
Privacy Policy Changes
Kiss918 reserves the right to amend or update this Privacy Policy from time to time. Users will be notified of any material changes via email or in-platform notifications. Continued use of the platform after changes are published will be considered acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or wish to exercise your rights regarding your personal data, please contact the kiss918 support team:
Privacy support email: [email protected]
For general platform enquiries, visit also the FAQ which contains answers to our most frequently asked questions.
Your Data is Protected — Get Started with Confidence
Kiss918 is committed to protecting the privacy and security of your information. Register with confidence or log in to continue your session on Malaysia's trusted online entertainment platform.